Effective Date: 06 – May – 2026
Welcome to Travel Lume. Your privacy matters to us, and we’re committed to protecting your personal information while you explore www.travellume.com.
This Privacy Policy explains what data we collect, how we use it, and the choices you have. We’ve written it in a clear, straightforward way so you can quickly understand what’s going on.
1. Introduction & Scope
This Privacy Policy applies to Travel Lume and governs how we collect, use, store, and protect your personal data when you visit or interact with www.travellume.com.
By using our website, you agree to the practices described in this policy.
2. Information We Collect
We collect information in two main ways:
a) Information You Provide Directly
You may choose to share personal information with us, such as:
- Your name
- Email address
- Payment details (when making purchases or bookings)
- Messages or inquiries you send us
b) Information Collected Automatically
When you browse our site, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Approximate location (based on IP)
- Cookies and tracking data
3. How We Use Your Information
We use your information to:
- Provide and improve our travel content and services
- Process bookings, purchases, or transactions
- Personalize your experience on our website
- Communicate with you (e.g., newsletters, responses to inquiries)
- Analyze website performance and user behavior
- Comply with legal obligations
We only use your data when we have a valid legal basis to do so, such as your consent or our legitimate business interests.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience.
Types of Cookies We Use:
- Necessary Cookies: Essential for the website to function properly
- Performance Cookies: Help us understand how visitors use the site
- Functionality Cookies: Remember your preferences
- Advertising Cookies: Deliver relevant ads and track campaign performance
Managing Cookies:
You can control or disable cookies through your browser settings. Please note that some parts of the site may not function properly if cookies are disabled.
5. Third-Party Sharing
We may share your data with trusted third parties, including:
- Travel booking platforms (e.g., hotels, flights, tours)
- Payment processors
- Analytics providers (like website traffic analysis tools)
- Advertising partners
We only share the information necessary for these services to function, and we require partners to protect your data.
6. User Rights & Choices
Depending on your location (including under GDPR and CCPA), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Opt out of marketing communications
To exercise any of these rights, contact us at:
📧 contact@travellume.com
We will respond within the timeframes required by applicable law.
7. Data Retention
We keep your data only as long as necessary:
- Newsletter subscriptions: Until you unsubscribe
- Booking or transaction data: As required for legal and accounting purposes
- Analytics data: Typically retained for a limited period for performance tracking
Once no longer needed, your data is securely deleted or anonymized.
8. Security Measures
We take reasonable steps to protect your data, including:
- Secure HTTPS encryption
- Restricted access to personal information
- Use of trusted service providers
- Regular monitoring for potential vulnerabilities
While no system is 100% secure, we work hard to safeguard your information.
9. International Transfers
Because we operate online, your data may be transferred to and processed in countries outside your own.
When we do this, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Working with providers that comply with recognized data protection standards
10. Children’s Privacy
Travel Lume is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction).
We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised Effective Date. We encourage you to review this page periodically to stay informed.
12. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Thank you for trusting Travel Lume as part of your travel journey.